Terms & Conditions
Effective Date: August 20, 2026
Website: www.auratatva.com
Welcome to AuraTatva. These Terms & Conditions govern your access to and use of www.auratatva.com, including all purchases, consultations, products, services, content, and features available through the website.
AuraTatva offers crystals, crystal jewellery, Rudraksha, Vedic remedies, spiritual accessories, wellness-related products, consultations, and associated services.
By visiting AuraTatva.com, creating an account, placing an order, booking a consultation, or using any part of the website, you agree to these Terms & Conditions.
1. Use of the Website
You may use AuraTatva.com only for lawful purposes.
You agree not to:
- Misuse the website
- Attempt unauthorised access
- Introduce viruses or harmful code
- Interfere with website security
- Copy website content for unauthorised commercial use
- Use false information while placing an order
- Engage in fraudulent transactions
- Misuse promotional offers
AuraTatva reserves the right to restrict or suspend access where misuse, fraud, or unlawful activity is suspected.
2. Eligibility
By using AuraTatva.com, you confirm that you are legally capable of entering into a binding agreement.
If you are using the website on behalf of another person, company, or organisation, you confirm that you have the authority to act on their behalf.
Minors should use the website only under appropriate parental or guardian supervision where required.
3. Account Registration
Certain features of AuraTatva.com may require you to create an account.
You are responsible for:
- Providing accurate information
- Keeping your login details secure
- Maintaining the confidentiality of your password
- Updating incorrect or outdated account information
- All activities carried out through your account
If you believe your account has been accessed without permission, please contact AuraTatva through the Contact Us page.
4. Product Information
AuraTatva makes reasonable efforts to provide accurate information regarding its products.
Product information may include:
- Product name
- Size
- Material
- Weight
- Description
- Images
- Price
- Availability
- Care instructions
- Certification details where applicable
However, natural products such as crystals, gemstones, and Rudraksha may differ slightly from the images displayed on the website.
Variations in colour, shape, size, texture, inclusions, pattern, and natural formation are normal and are not necessarily defects.
5. Product Images and Natural Variations
Product images are provided for reference and representation purposes.
Actual products may vary because of:
- Natural formation
- Lighting during photography
- Camera settings
- Screen settings
- Handcrafted production
- Individual stone characteristics
No two naturally formed crystals or Rudraksha beads are guaranteed to look exactly identical.
Customers should consider these natural variations before placing an order.
6. Prices and Availability
Prices displayed on AuraTatva.com are subject to change without prior notice.
AuraTatva may:
- Change product prices
- Introduce or remove offers
- Correct pricing errors
- Modify discounts
- Update product availability
- Stop selling any product
Adding a product to your cart does not guarantee its availability or price until the order has been successfully confirmed.
If an obvious pricing or listing error occurs, AuraTatva reserves the right to cancel or correct the affected order and provide an appropriate refund where payment has already been made.
7. Orders and Order Acceptance
Placing an order on AuraTatva.com does not automatically guarantee acceptance.
AuraTatva may accept, reject, or cancel an order where reasonably necessary, including cases involving:
- Product unavailability
- Pricing errors
- Payment failure
- Suspected fraud
- Incorrect customer information
- Delivery restrictions
- Technical errors
- Unusual order activity
An order is considered accepted once it has been successfully confirmed for processing, subject to applicable conditions.
8. Payments
Customers must use an available and authorised payment method when making a purchase.
Payments may be processed through third-party payment gateways or financial service providers.
AuraTatva is not responsible for delays, interruptions, declines, or technical issues caused by banks, card networks, UPI providers, payment gateways, or other external payment services.
Any applicable taxes, shipping charges, or additional fees will be displayed or communicated where applicable.
9. Shipping and Delivery
AuraTatva will make reasonable efforts to dispatch and deliver orders within the estimated timeframe.
Delivery times may vary depending on:
- Customer location
- Courier service
- Product availability
- Customisation
- Public holidays
- Weather
- Operational delays
- Events beyond our reasonable control
Estimated delivery dates are not guaranteed unless specifically stated.
Customers are responsible for providing complete and accurate shipping information.
10. Returns, Refunds and Cancellations
Returns, replacements, refunds, exchanges, and cancellations are governed by AuraTatva’s separate Returns & Refund Policy.
Customers should review that policy before making a purchase.
Certain products, including personalised, customised, used, worn, energised, or made-to-order products, may have special return restrictions.
Natural differences in crystals, Rudraksha, or similar products are not normally considered defects.
11. Customised and Made-to-Order Products
AuraTatva may offer customised or made-to-order products.
Customisation may include:
- Size
- Design
- Stone selection
- Bead arrangement
- Engraving
- Personalisation
- Other customer-requested changes
Customers are responsible for checking all customisation details before confirming an order.
Once custom production has started, cancellation, modification, return, or refund may not be available except where the product is defective or incorrectly prepared by AuraTatva.
12. Certifications and Authenticity
Certain products may be supplied with certificates, authenticity information, or supporting documentation where specifically stated.
The availability and type of certification may differ between products.
Customers should review the individual product description before purchase.
Certificates supplied with a product form part of that product and should be preserved carefully.
AuraTatva does not guarantee that every product will include independent laboratory certification unless this is specifically stated on the relevant product page.
13. Spiritual and Wellness Disclaimer
AuraTatva offers products connected with traditional, cultural, spiritual, and wellness practices.
Information relating to:
- Crystals
- Rudraksha
- Gemstones
- Vedic remedies
- Energy
- Meditation
- Spiritual practices
- Wellness
is provided for general informational, cultural, traditional, or spiritual purposes.
AuraTatva does not guarantee that any product will produce a specific:
- Health result
- Financial result
- Career result
- Relationship result
- Spiritual result
- Emotional result
- Personal outcome
Individual experiences may vary.
AuraTatva products and content are not substitutes for professional medical, psychological, legal, or financial advice.
14. Consultations
AuraTatva may provide paid or complimentary consultations related to products, crystals, Rudraksha, spiritual practices, or similar areas.
Consultation information should be considered general guidance based on the nature of the service offered.
AuraTatva does not guarantee specific results arising from a consultation.
Customers should make their own informed decisions and seek qualified professional advice where necessary.
Consultation cancellation or refund conditions may vary depending on whether the consultation has already been scheduled or delivered.
15. Intellectual Property
All content available on AuraTatva.com may be owned by or licensed to AuraTatva, including:
- Website design
- Logo
- Brand name
- Product descriptions
- Photographs
- Graphics
- Videos
- Written content
- Artwork
- Layout
- Promotional materials
You may not copy, reproduce, republish, distribute, modify, sell, or commercially use such content without appropriate written permission.
Personal and non-commercial browsing of the website is permitted.
16. Third-Party Services and Links
AuraTatva.com may use or link to third-party services such as:
- Payment gateways
- Courier providers
- Social media platforms
- Analytics tools
- External websites
AuraTatva does not control the independent policies, availability, security, or content of third-party services.
Your use of an external service may be subject to that provider’s own terms and policies.
17. Limitation of Liability
To the extent permitted by applicable law, AuraTatva will not be responsible for indirect, incidental, consequential, or special losses resulting from the use of the website, products, or services.
AuraTatva is also not responsible for losses caused by circumstances beyond its reasonable control, including:
- Courier delays
- Payment gateway failures
- Internet outages
- Third-party service failures
- Natural events
- Government restrictions
- Technical disruptions
Nothing in these Terms & Conditions is intended to exclude any rights or liabilities that cannot legally be excluded.
18. Changes to These Terms & Conditions
AuraTatva may update these Terms & Conditions from time to time.
Changes may be made due to:
- Changes in products
- Changes in services
- Changes in website functionality
- Changes in payment or shipping systems
- Business requirements
- Legal or regulatory updates
The latest version will be published on www.auratatva.com.
Continued use of the website after changes are published will be subject to the updated Terms & Conditions.
19. Governing Law and Disputes
These Terms & Conditions are governed by the applicable laws of India.
Any dispute relating to AuraTatva.com, its products, services, transactions, or these Terms & Conditions should first be raised with AuraTatva so that an attempt can be made to resolve the matter directly.
Where a dispute cannot be resolved mutually, it may be handled in accordance with applicable Indian law and the jurisdiction permitted under applicable legal requirements.
20. Contact Us
If you have any questions, concerns, or complaints regarding these Terms & Conditions, an order, a product, or any AuraTatva service, please contact us through the Contact Us page available on www.auratatva.com.
Please provide complete information regarding your query so that our team can review the matter and provide appropriate assistance.